Promotions and Discounts
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Do I need to activate my promo code?
No, promo codes do not require any type of activation.
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Do promo codes have exclusions?
Yes, all promo codes have their own exclusions. You can check the exclusions on the bottom or back of the promo code.
Please Note: Most exclusions include third party goods, hard goods, snow apparel, signature series, and special collections.
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Do promo codes expire?
Yes, all promo codes have their own expirations dates. You can check the expiration date on the bottom or back of the promo code near the exclusions.
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How do I know my promo code was applied?
If the promo code applies to an item or the order total, the order summary will display the discount that was applied.
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I forgot to use my promo code. Can I ask for an adjustment?
Discount codes cannot be applied after an order has been placed, although it can still be used on your next order.
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What if my promo code isn’t working?
Promo codes may not work for a number of reasons.
- Check Expiration Dates - Promo codes don’t last forever.
- Product Exclusions - Not all items are eligible for promo code use. Items that are excluded but not limited to are snow apparel, hard goods, 3rd party goods, signature series, and special collections.
- Combining Discounts - Promo codes cannot be combined with any other offers.
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How do I add a promo code to my order?
Promo codes can be entered before the checkout process. Enter your promo code while reviewing your cart details on the top right under "Order Summary."
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Can I combine promo codes?
Promo codes cannot be combined or stacked.
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How many times can I use a promo code?
Promo codes are one time use only.
Please Note: Promo codes cannot be re-issued for returned orders.
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What if I didn’t receive an email with a promo code?
If you have yet to receive an offer containing a promo code, please check your spam folder/junk folder.
If you still have not received your promo code email, please contact customer service by clicking here.
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Where can I insert my promo code?
Promo codes can be entered before the checkout process. Enter your promo code while reviewing your cart details on the top right under "Order Summary."
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Do you offer a Military discount?
Unfortunately, at this time we do not offer military discounts. Thank you for your service.