• Shipping Delays

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

  • Shipping Rates and Timelines

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

    Taxes/Duties: There will not be any additional costs billed upon delivery.

    Canada P.O. Box Shipping: We are unable to service PO Boxes at this moment. Please make sure to enter a physical address to avoid any issues with your shipment. 

    Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has shipped.

    Expedited shipping is temporarily unavailable.

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  • How do I get free shipping?

    Join the DC Crew loyalty program for free shipping and other awesome perks.

    Click below to sign up.

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  • When will my order ship?

    Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse.

    Please Note: Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

  • What if there's a problem with my shipment?

    If you are experiencing an issue with your shipment please contact customer service for assistance by clicking here.

    Please note shipping carriers are currently experiencing extended delays due to overwhelming volume. Please be patient and allow 5-7 business days for your tracking information to update once you are notified of shipment.

  • Can I change the shipping address?

    Our system is designed to process and ship orders as quickly as possible. Unfortunately, once an order is submitted any subsequent changes cannot be made.

  • How can I track my order?

    You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order.

    You can also check your order status by clicking here.