How do I return an item?

RETURN GUIDELINES

If the item(s) your returning meet our Return Policy please see instructions below.

  • - Returns must be shipped back within 30 days of receiving your order.
  • - Customers are responsible for any return costs.
  • - We suggest obtaining proof of return and retaining it until your refund has been processed.
  •  -You will be notified via email throughout your package journey and once your refund has been approved.
  • - Returns will be processed within 5-7 days of arrival at our warehouse.
  • - Once approved, allow 2-4 business days for funds to appear in your account.
  • - Please include the original order number on the package.
  • - Please select a carrier of your choice and send any unwanted items to the following address:

DCShoes.CA
C/O A52 Returns
2360 192 St. Unit #110
Surrey, BC V3Z 0N2

Have more questions? Submit a request

Articles in this section