How do I return an item?

RETURN GUIDELINES

If the item(s) your returning meet our Return Policy please see instructions below. 

  • - All apparel, accessories and snow outerwear are FINAL SALE.  If returned, these items will not be eligible for a refund.
  • - Only footwear and snow boots are eligible to be returned within 30 days from the date of purchase.
  • - Only footwear and snow boots must be in their original state, unworn, unwashed, and with all tags intact.
  • - Customers are responsible for any return costs.
  • - We suggest obtaining proof of return and retaining it until your refund has been processed.
  • -You will be notified via email throughout your package journey and once your refund has been approved.
  • - Returns will be processed within 5-7 days of arrival at our warehouse.
  • - Once approved, allow 2-4 business days for funds to appear in your account.
  • - Please include the original order number on the package.
  • - Please select a carrier of your choice and send any unwanted items to the following address.  Returns physically dropped off are not accepted to the address below. Returns must be shipped to the address below to qualify for a refund:

dcshoes-shop.ca
C/O A52 Returns
2360 192 St. Unit #110
Surrey, BC V3Z 0N2

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